Parsons Behle & Latimer is seeking a Legal Operations Technology Specialist that can be housed in any city where our firm has an office, with a preference given to the Salt Lake City, Utah, office.
Parsons is a regional law firm that has national expertise in numerous practice areas. The Firm is committed to maintaining its traditional strengths, values and client service while remaining at the forefront of the legal community in Nevada, Utah, Idaho, Montana, Wyoming, and the Intermountain Region.
The ideal candidate will lead efforts to streamline workflows, implement legal technologies, and support data-driven decisions, delivering secure and efficient solutions that improve productivity, collaboration, and compliance across the firm.
This is a full-time, primarily in-office, non-exempt position, with hours of Monday – Friday, 8:00 a.m. – 5:00 p.m. The salary is commensurate with experience. The successful candidate will report directly to the firm’s Chief Information Officer (CIO).
Responsibilities and Requirements
Process & Workflow Optimization
- Design and refine workflows that improve efficiency across legal and business operations.
- Identify bottlenecks and implement process automation using tools like Power Automate.
- Document and maintain standard operating procedures to ensure consistency and scalability.
- Research, troubleshoot, and identify solutions to fix and improve processes and workflows.
Technology & Systems Management
- Lead evaluation, implementation, and support of legal and business technology platforms.
- Partner with firm resources, end users, and vendors to ensure solutions meet firm needs and integrate effectively with existing systems including SharePoint Online, Azure, Entra ID, Expert Sierra, NetDocuments, etc.
- Assist with training and support to ensure successful adoption of technology solutions.
- Conduct ongoing evaluations of system performance and user effectiveness to ensure tools continue to meet evolving business and legal needs.
Data & Reporting
- Work with department managers to build and maintain Power BI dashboards to visualize firm performance, workload, and operational metrics.
- Ensure data accuracy and integrity across systems and reporting tools.
- Enable leadership to make informed decisions through actionable insights.
- Assist Human Resources with design and continuously improving the evaluation and reporting process.
- Assist the recruiting function with candidate interview and data collection and management.
Software Development & Integration
- Customize integrations between Microsoft 365 services and third-party platforms.
- Maintain documentation and version control for internal tools and automations.
Project Management & Collaboration
- Lead cross-functional projects from concept to completion, including stakeholder alignment and rollout.
- Act as a liaison between IT, legal, and administrative teams to ensure technology solutions meet operational needs.
- Support change management during staffing, leadership, or system transitions.
- Support both legal and business professionals by capturing, categorizing, and sharing knowledge and expertise.
Compliance & Resource Oversight
- Ensure implementation of technology aligns with firm policies and confidentiality standards.
- Assist with budget planning and vendor management for legal technology initiatives.
- Identify cost-saving opportunities through process improvements and system optimization.
Qualifications & Competencies
- Bachelor’s degree in Information Systems, Computer Science, Business Administration, or related field (equivalent experience might be substituted).
- 2+ years of experience with Microsoft Power Platform (Power BI, Power Automate, Power Apps).
- Understanding of law firm technologies, including document management systems and workflow platforms.
- Proven experience in legal operations or supporting legal teams within a professional services environment.
- Strong analytical, organizational, and problem-solving skills.
- Excellent communication and collaboration abilities across departments and leadership levels.
- Ability to manage multiple projects and adapt to evolving business needs.
- Strategic thinker with a focus on practical implementation and continuous improvement.
Benefits
- Health insurance
- Dental insurance
- Employee Assistance Program
- Flexible Spending Account
- Life insurance
- Paid time off
- Parental leave
- Generous profit-sharing retirement plan upon eligibility
- Long- and short-term disability
Parsons actively recruits to obtain an applicant pool of candidates from a variety of diverse backgrounds with a breadth of experience from shareholders to professional staff. Interested candidates should email a resume to sheadlee@parsonsbehle.com.
